Privacy and Cookies Policy

Introduction & General Terms

Ruvetop is committed to protecting your and your family’s personal information when using our services. We aim to ensure that our services are safe and enjoyable for all our customers. This Privacy and Cookies Policy explains how we collect and use your personal information across our services, including:

• Our content on social media or other platforms
• Mobile devices and other Applications 

It also covers any personal information you provide through phone, SMS, email, letters, and other correspondence or in person when visiting our premises.

We may need to collect personal information to provide you with the full range of our services. This Privacy and Cookies Policy explains:

• What personal information we collect
• How we use the information we collect
• When we may contact you
• Whether we disclose your details to anyone else
• Your rights regarding the personal information you provide to us
• The use of cookies on our websites and how you can manage them

Ruvetop is committed to safeguarding your personal information. We comply with all applicable laws concerning the protection of personal information, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Ruvetop websites may contain hyperlinks to third-party websites, which have their own privacy policies. We encourage you to review these policies, as we are not responsible for the privacy practices of these third-party websites.

Who Are We?

Ruvetop is a premier restaurant located in Lobdon, owned and operated by Ruvetopgroup. In some cases, we may share your information with subsidiaries, joint ventures, or other companies under common control to enhance your experience. If Ruvetopgroup is acquired, the new company will assume the rights and obligations related to your information as described in this Privacy Policy.

What Information Will We Collect About You?

When you participate in or sign up for any of our products, services, or online content, we may collect personal information such as:

• Your name, email address, postal address, telephone number, gender, or date of birth
• Information about your use of our services (e.g., website visits, bookings, or purchases)
• Allergy or dietary information when relevant to your experience with us

For parents or guardians of children under 13, we may process your data to obtain consent for the child’s access to certain services. We may also ask for additional personal or sensitive information for specific services, such as dietary restrictions.

We also collect information about how you use our website or mobile apps, including your IP address, to offer a personalized experience.

How Will We Use Your Information?

We may use your personal information for the following purposes:

• To provide our services, online content, and updates
• To manage bookings, events, or inquiries
• To provide the most user-friendly navigation experience
• For service administration, such as password reminders, service updates, and notifications
• To provide tailored services and recommendations based on your activity and preferences

Where we offer personalized services, we may use your activity data to improve your experience. You can unsubscribe from personalized services or newsletters at any time via your account settings.

We may also use anonymized data for marketing and strategic development.

Your Ruvetop Account

If you have registered for an account, it will allow you to log in to our website and other connected platforms to streamline your experience. Your account information will be covered by this Privacy Policy and may be shared within our organization to provide seamless service. However, we will only share the data necessary to fulfill your requests.

Legal Basis for Processing

Under the UK GDPR, the lawful bases for processing your personal information are:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose
• Legitimate Interest: When the processing is necessary for our legitimate business interests, provided this does not override your rights

For more details about how we handle your data, please refer to our Privacy Policy available on our website or contact us directly.